At ATONG COMPANY, customer satisfaction is important to us.
Returns
Customers may request a return within 3 days of receiving their order, provided the item is unused, undamaged, and in its original packaging.
Refund Eligibility
Refunds may be approved if:
- The product is defective or damaged upon delivery.
- The wrong item was received.
- The order was canceled before shipment.
Non-Refundable Items
The following items are generally not eligible for refunds:
- Customized or personalized products
- Digital products or downloadable content
- Clearance or final sale items
Refund Process
To request a refund, contact our customer support team with your order details. Once approved, refunds will be processed to the original payment method within 5–10 business days.
Shipping Costs
Original shipping charges are non-refundable unless the return is due to our error.
Contact Information
For refund-related inquiries, please contact:
ATONG COMPANY
Email: elvismanji6@gmail.com
Phone: 405-981-5675