At ATONG COMPANY, customer satisfaction is important to us.

Returns

Customers may request a return within 3 days of receiving their order, provided the item is unused, undamaged, and in its original packaging.

Refund Eligibility

Refunds may be approved if:

  • The product is defective or damaged upon delivery.
  • The wrong item was received.
  • The order was canceled before shipment.

Non-Refundable Items

The following items are generally not eligible for refunds:

  • Customized or personalized products
  • Digital products or downloadable content
  • Clearance or final sale items

Refund Process

To request a refund, contact our customer support team with your order details. Once approved, refunds will be processed to the original payment method within 5–10 business days.

Shipping Costs

Original shipping charges are non-refundable unless the return is due to our error.

Contact Information

For refund-related inquiries, please contact:

ATONG COMPANY
Email: elvismanji6@gmail.com
Phone: 405-981-5675